Returns and Exchanges
When you purchase a PearTree Painted clock or painting or a piece of jewelry, you receive lovingly painted work of art. I've made sure to include very clear photos of each item. I stand behind each piece, but if you are unhappy with your purchase, please follow these return instructions:
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Item must returned within 30 days of purchase.
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Shipping cost for returns or exchanges are at the cost of the customer. For your protection, it is recommended that you insure your return shipment and get a tracking number.
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Your returned items are your responsibility up until the items are received.
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Any merchandise returned after 30 days will be returned to the sender or subject to a restocking fee of at least 30% at the sole discretion PearTree Painted.
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Merchandise returned must be unworn, unaltered, and be accompanied by a copy of the original invoice. Any merchandise returned PearTree Painted in poor condition will not be accepted.
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All merchandise must be returned in its original box in its original condition, without postal labels. Mailing envelope, just like you received it.
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Refunds will be made via the original method of payment
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If you have any questions or concerns regarding your returns, please contact me here.