top of page

Returns and Exchanges

When you purchase a PearTree Painted clock or painting or a piece of jewelry, you receive lovingly painted work of art. I've made sure to include very clear photos of each item. I stand behind each piece, but if you are unhappy with your purchase, please follow these return instructions:  

  • Item must returned within 30 days of purchase. 

  • Shipping cost for returns or exchanges are at the cost of the customer. For your protection, it is recommended that you insure your return shipment and get a tracking number.

  • Your returned items are your responsibility up until the items are received.

  • Any merchandise returned after 30 days will be returned to the sender or subject to a restocking fee of at least 30% at the sole discretion PearTree Painted.

  • Merchandise returned must be unworn, unaltered, and be accompanied by a copy of the original invoice. Any merchandise returned PearTree Painted in poor condition will not be accepted.

  • All merchandise must be returned in its original box in its original condition, without postal labels. Mailing envelope, just like you received it.

  • Refunds will be made via the original method of payment

  • If you have any questions or concerns regarding your returns, please contact me here.

bottom of page